Frequently Asked Questions

What services does Neon Safety provide?

At Neon Safety, we specialise in electrical testing and tagging, fire safety inspections, and first aid equipment services. This includes test and tag services, fire extinguisher testing and installation, fire blanket testing, fire hose reel inspections, smoke alarm testing, and more. We help businesses stay compliant with Australian safety standards.

How often should fire extinguishers be tested?

According to AS1851:2012, fire extinguishers must be tested every 6 months to ensure they remain operational and compliant. Regular inspections check for pressure levels, accessibility, and overall condition.

What is Test and Tag?

Test and Tag refers to the process of inspecting and testing electrical appliances to ensure their safety. Appliances are tested for earth continuity, insulation resistance, and lead polarity, followed by tagging the device with a barcode to track compliance. This is required under AS/NZS 3760:2022 standards.

Do I need to replace my fire extinguisher even if it passes testing?

Yes, fire extinguishers typically need replacement every 5 to 15 years, depending on the type and condition, even if they pass regular testing. Factors like corrosion, pressure loss, or physical damage can require earlier replacement.

How often should emergency and exit lights be tested?

In compliance with AS/NZS 2293:2018, emergency and exit lights must be tested every 6 months to ensure they are functioning properly during power outages or emergencies. This includes a battery test and visual inspection.

What happens if my equipment fails a test?

If any equipment fails testing, Neon Safety offers removal and replacement services for items like fire extinguishers, fire blankets, and electrical appliances, ensuring your business remains compliant and safe.

Why is microwave leakage testing important?

Microwave leakage testing ensures radiation levels remain within safe limits as outlined in AS/NZS 60335.2.25:2020. We recommend testing every 12 months to prevent health risks from prolonged microwave use.

Do I need RCD (Safety Switch) testing?

Yes, RCD testing is essential to prevent electric shocks and ensure workplace safety. RCDs are tested for functionality and quick response times in accordance with AS/NZS 3760:2022.

Can Neon Safety install new fire extinguishers and blankets?

Absolutely. Neon Safety provides both testing and installation services for fire extinguishers, fire blankets, and other fire safety equipment. Our team ensures proper placement and compliance with safety standards.

How do I book a service with Neon Safety?

You can book our services via our website, by phone, or by email. We offer flexible scheduling and reminder services to ensure your compliance needs are always up to date.